Frequently Asked Questions
Find answers to frequently asked questions about hosting or attending an event.
Yes! Hosting an event on TicketLocation is completely free. We only charge a small service fee to the users purchasing tickets.
All ticket sales are managed through your host dashboard. You can track sales, view attendee details, and manage your event easily.
We offer a web app for hosts to scan ticket QR codes. Simply log in to your account, open the app, and start scanning tickets at your event.
Yes, you can add event details and custom fields to your tickets to make them more personalized for your attendees.
The service fee is charged to users purchasing tickets. Hosts do not incur any costs to host their events.
You can promote your event by sharing it on social media, sending out email invites, and optimizing the event description on the platform to attract more attendees.
If you need to cancel an event, you can do so through your dashboard. Attendees will be notified and refunded automatically.
Yes, you can set a limit on the number of tickets available for your event to control capacity.
Yes, we prioritize security and use a trusted payment gateway to ensure that your purchase is safe. You will receive a QR code for entry once your purchase is confirmed.
After purchasing a ticket, you will receive a QR code. Show this QR code at the event entrance to gain entry.
If an event is canceled, you will be notified and a refund will be issued to the original payment method used for your ticket purchase.
Yes, a small service fee is added to the ticket price at checkout. This fee helps us keep the platform running and improve user experience.
Yes, you can transfer your ticket by providing the new attendee’s details through your account. The new attendee will receive their own QR code for entry.
Refunds are subject to the host’s refund policy. Check the event details or contact the host for more information on how to request a refund.
Your ticket will be emailed to you after purchase. You can also access it through your account on the TicketLocation platform.
No, you can show your ticket on your mobile device at the event entrance.
